Declined-work check
how much declined work is walking out your door?
Every week, cars leave with a repair the customer said no to. It rarely goes away. 60 to 70% of declined work gets done within a few months, usually at the next shop down the road. Put in your numbers and see what your shop could win back.
Your shop sees about $249,600 in declined work leave the shop in a year. Most of it still gets done. Just somewhere else.
$44,928 / year recoverable
60 to 70% of declined work gets done within a few months, often at the next shop down the road. Steady follow-up wins back about 18% of it.
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