Bring your customer list over in 10 minutes.
Native importers for Tekmetric, Mitchell 1, and Shopware. Generic CSV import for AutoLeap, AutoVitals, and Shopmonkey. No integration to set up, no per-row charge, no data hostage.
Five steps
How the migration works.
- 1
Export your customer + vehicle list
Every major shop tool has a customer/vehicle CSV export. Pull the full list. The importer dedupes safely on email or phone, so re-imports don't duplicate records.
- 2
Sign up for Pitlane
Create your account on /signup. The migration tool is part of the 30-day free trial, no credit card required to start.
- 3
Settings → Migration → drop the CSV
Auto-detect identifies the format. Native parsers exist for Tekmetric, Mitchell 1, and Shopware. The generic parser handles everything else by column name.
- 4
Review and confirm
Preview shows row counts, the column mapping, and any warnings (malformed phones, dropped rows with no first name). Click import and watch it land.
- 5
Connect Stripe and paste your Google review link
Two more steps: connect Stripe so customers can pay by a texted link, and paste your Google review link so review requests route to the right page.
Native importers
Column-aware parsers. Zero manual mapping.
These three sources have purpose-built importers that recognize the export format by column fingerprint and map every field automatically.
Generic CSV
Any source with a customer + vehicle export works.
The generic importer matches by column name with multiple aliases per field. Unknown columns are ignored, not fatal.
What every migration brings across.
Every importer pulls the same canonical shape. Customers, vehicles, and a service-record stub. The shape Pitlane needs to start firing reviews, follow-ups, and reminders the day you go live.
What a CSV does not carry: repair-order line items or inventory counts. No export from any of these systems moves them, so plan to leave that history where it lives. Most shops keep their existing supplier accounts and price parts in Pitlane off the same invoices they already buy on.
Run your next job on one work order.
Start free for 30 days. No credit card, no setup fee, no per-transaction platform fee.