Generic CSV import
Migrate from AutoLeap to Pitlane.
Pitlane uses its generic CSV importer for AutoLeap customer + vehicle exports. AutoLeap's data export is straightforward. Customer demographics, vehicles, and service-record metadata flow through the column-name parser without a per-source provider.
AutoLeap contracts commonly carry a cancellation notice clause, often 60 days, so check your own agreement. Pitlane is month-to-month with no notice period: cancel from Settings → Billing, and access continues through the end of the current billing period.
What transfers from AutoLeap
- Customer first/last name, phone, email. Deduplicated on email or phone
- Mailing address
- Vehicles with VIN, year, make, model, license plate
- Last service date and last-known mileage where present
What stays behind (and why)
- —Repair-order line items (these don't transfer via CSV; Pitlane writes new ROs itself)
- —AutoLeap's AI Receptionist (AIR)
- —Inventory and parts catalogs
Where to find the export inside AutoLeap.
AutoLeap → Settings → Data Export → Customer/Vehicle CSV. If your account has support gating on exports, you may need to email AutoLeap support to enable the export. That's standard with their workflow.
The full migration in five steps.
- 1
Request the customer + vehicle CSV from AutoLeap
Run the customer/vehicle export. If the export option is gated, AutoLeap support typically enables it within a business day. The CSV format works with Pitlane's generic importer without column mapping adjustments in most cases.
- 2
Sign up for Pitlane (no credit card)
Create your account at /signup. The trial is 30 days, every feature available, no credit card required to start.
- 3
Settings → Migration → drop the CSV
Pitlane's generic parser reads the AutoLeap export's column names and previews the mapping. Review the preview and confirm.
- 4
Review and import
Run the import. Warnings (malformed phones, dropped rows with no first name) show inline.
- 5
Cancel AutoLeap before the next billing cycle
Mind your notice clause, often 60 days. Give AutoLeap notice the day you decide to cut over, then run both in parallel during the notice period if you want a full month of side-by-side review.
After the migration: what to keep, what to drop.
Keep
- AutoLeap during the cancellation notice window if you want side-by-side coverage
- Any vendor-specific integrations you actively use (parts, accounting)
- AutoLeap's AI Receptionist (AIR) if 24/7 phone answering is core for you
Drop
- —AutoLeap's customer-outreach modules where they overlap with Pitlane (review requests, follow-ups, win-backs). Pitlane's two-way SMS is in the price. Texting activates after carrier registration, usually a few business days. Pitlane files the registration. Allow for that before you cut over
- —Third-party review-request tools you've been bolting on
- —Any per-customer manual marketing automations you've been maintaining
Questions about migrating from AutoLeap.
What's AutoLeap's cancellation notice clause?
Many AutoLeap contracts require written notice (often 60 days) to cancel, so check your own agreement. Meaning you may pay for two months after you decide to leave. Pitlane is month-to-month with no notice period: cancel any time from Settings → Billing and access ends at the close of the current billing period.
Does Pitlane have an AI receptionist for inbound calls?
No. AutoLeap's AIR is a 24/7 phone-answering AI. PitCrew AI is built for the customer-data side of the shop. Review replies, recovery message drafts, the morning briefing, and the in-app concierge chat. If 24/7 phone answering is must-have, AutoLeap is the right tool for that specific job and Pitlane isn't a replacement.
Can I migrate while the AutoLeap notice clock is running?
Yes. And that's the recommended path. Run both in parallel for the notice period, validate the Pitlane workflow on real data, and let AutoLeap drop off naturally when the contract ends.
What if AutoLeap won't enable the data export?
You're entitled to your customer data. If support is slow to enable the export, escalate in writing. Most providers respond quickly to data-portability requests in writing. As a fallback, Pitlane's generic importer can ingest any CSV with first name, last name, phone or email, plus VIN/plate per vehicle; if you can produce that from any source, the import works.
Migrating from another tool?
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