Generic CSV import
Migrate from AutoLeap to Pitlane.
Pitlane uses its generic CSV importer for AutoLeap customer + vehicle exports. AutoLeap's data export is straightforward — customer demographics, vehicles, and service-record metadata flow through the column-name parser without a per-source provider.
The most common reason shops switch off AutoLeap isn't the product — it's the 60-day cancellation notice clause. Pitlane is month-to-month with no notice period; cancel from Settings → Billing in one click and access continues through the end of the current billing period.
What transfers from AutoLeap
- Customer first/last name, phone, email — deduplicated on email or phone
- Mailing address
- Vehicles with VIN, year, make, model, license plate
- Last service date and last-known mileage where present
What stays behind (and why)
- —Repair-order line items (Pitlane's RO writer is in beta as of May 2026)
- —AutoLeap's AI Receptionist (AIR) — Pitlane doesn't have a phone-answering AI today
- —Inventory and parts catalogs
Where to find the export inside AutoLeap.
AutoLeap → Settings → Data Export → Customer/Vehicle CSV. If your account has support gating on exports, you may need to email AutoLeap support to enable the export — that's standard with their workflow.
The full migration in five steps.
- 1
Request the customer + vehicle CSV from AutoLeap
Run the customer/vehicle export. If the export option is gated, AutoLeap support typically enables it within a business day. The CSV format works with Pitlane's generic importer without column mapping adjustments in most cases.
- 2
Sign up for Pitlane (no credit card)
Create your account at /signup. The trial is 30 days, all features unlocked, no credit card required to start.
- 3
Settings → Migration → drop the CSV
Pitlane's generic parser reads the AutoLeap export's column names and previews the mapping. Review the preview and confirm.
- 4
Review and import
The import runs in seconds. Warnings (malformed phones, dropped rows with no first name) show inline.
- 5
Cancel AutoLeap before the next billing cycle
Mind the 60-day notice clause — give AutoLeap notice the day you decide to cut over, then run both in parallel during the notice period if you want a full month of side-by-side review. Pitlane's monthly fee during that window is small relative to AutoLeap's bundle.
After the migration: what to keep, what to drop.
Keep
- AutoLeap during the 60-day cancellation notice window if you want side-by-side coverage
- Any vendor-specific integrations you actively use (parts, accounting)
- AutoLeap's AI Receptionist (AIR) if 24/7 phone answering is core for you — Pitlane doesn't replace it
Drop
- —AutoLeap's customer-outreach modules where they overlap with Pitlane (review requests, follow-ups, win-backs)
- —Third-party review-request tools you've been bolting on
- —Any per-customer manual marketing automations you've been maintaining
Questions about migrating from AutoLeap.
What's AutoLeap's 60-day cancellation notice?
AutoLeap's standard contract requires 60 days' written notice to cancel — meaning you pay for two months after you decide to leave. Pitlane is month-to-month with no notice period: cancel any time from Settings → Billing and access ends at the close of the current billing period.
Does Pitlane have an AI receptionist for inbound calls?
No. AutoLeap's AIR is a 24/7 phone-answering AI. PitCrew AI is built for the customer-data side of the shop — review replies, recovery message drafts, the morning briefing, and the in-app concierge chat. If 24/7 phone answering is must-have, AutoLeap is the right tool for that specific job and Pitlane isn't a replacement.
Can I migrate while the AutoLeap notice clock is running?
Yes — and that's the recommended path. Run both in parallel for the notice period, validate the Pitlane workflow on real data, and let AutoLeap drop off naturally when the contract ends. Pitlane's monthly cost during the overlap is small relative to AutoLeap's bundle.
What if AutoLeap won't enable the data export?
You're entitled to your customer data. If support is slow to enable the export, escalate in writing — most providers respond quickly to data-portability requests in writing. As a fallback, Pitlane's generic importer can ingest any CSV with first name, last name, phone or email, plus VIN/plate per vehicle; if you can produce that from any source, the import works.
Ready to import your AutoLeap list?
30-day free trial, no credit card. The migration tool is included in the trial — drop in your CSV and you’re live.