Features
Every feature, built for independent auto repair shops.
Pitlane is built as one system, not a bundle of point tools. Every feature talks to every other feature. Close a job in dispatch; the review request fires, the invoice sends, the service history writes, the follow-up schedules. Here’s what’s inside.
Customer memory
A CRM that remembers the car, not just the customer.
Vehicle-aware CRM for auto repair shops. Every VIN, every repair order, every declined service linked to the customer. Overdue customers surface automatically.
Read moreReview automation
Automated review requests on every job. Star-gated to Google.
Automated Google review requests for auto repair shops. Two hours after pickup. Star-gated: happy customers to Google, unhappy to a private form. TCPA compliant.
Read moreDigital inspections
Digital vehicle inspections your customers actually approve from their phone.
Digital vehicle inspections for auto shops. Techs capture Pass / Attention / Fail with photos. Customers approve item-by-item from their phone. Higher ARO.
Read moreDispatch board
A dispatch board that shows what's in the shop right now.
Real-time dispatch board for auto repair shops. Every job on the shop floor — working, waiting on parts, waiting on approval, ready for pickup.
Read morePitCrew AI
An AI that reads your shop — and writes for you.
AI for auto repair shops. Morning briefing, one-click review replies, recovery drafts for declined work, in-app concierge chat. Zero-retention prompts.
Read moreSee all of it running on a demo shop.
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