Linked workflow
One vehicle, one job, one paper trail.
One visit is one job. Pitlane links the RO, the inspection, and the estimate so the whole packet travels together. And you never have to ask "which inspection went with this RO?"
Repair order
#1005 · Sandra's F-150
Inspection
22-point, linked to the RO
Estimate
$518, drafted from the findings
Every record is explicitly linked to the next. One click to any related record.
3 records
One job graph
1 click
To the related record
0 guesswork
Explicit FK links
Three records, one workflow.
An RO has a panel listing every linked inspection and estimate.
- Bidirectional FK links. Not derived from same-customer-same-day guesswork
- Pickers scoped to the same vehicle
- Open ROs and draft estimates sort to the top
- Re-linking warns before moving a record from one parent to another
The print packet uses the link graph.
Click Print on an RO and the sheet bundles every linked inspection (with photos and Pass/Attention/Fail) and every linked estimate (lines + totals) onto the same packet.
Service history that stays connected over years.
Sandra brings her F-150 in for brakes today.
How it works.
Customer drops off
Open a new RO. The vehicle, customer, mileage, and concern land on the record. The job exists.
Tech inspects, links to the RO
+ Inspection on the RO opens a new inspection pre-linked. Tech walks the vehicle, marks Pass / Attention / Fail with notes and photos, and the inspection lives under the RO.
Estimate drafted from inspection findings
Pull the failed items into an estimate. Send it to the customer. The estimate is linked to both the inspection and the RO. Customer approves, the lines flow back into the RO.
Print, invoice, close
Print packet bundles all three onto one document. Customer pays through Stripe Connect. The whole linked job becomes part of the vehicle's service history.
This runs on a 30-day free trial.
Every feature on this page is in the trial. No credit card, live in under 10 minutes.
Questions about linked workflow.
Can one RO have multiple inspections linked to it?
Can one inspection be linked to multiple ROs?
What happens to linked records if I void an RO?
Do I need to link manually, or does Pitlane do it automatically?
Where do I see all of a vehicle's history at a glance?
Related reading.
All articlesCustomer Retention for Auto Repair: The 5 Numbers That Actually Move ARO
Forget vanity metrics. The five customer-retention numbers every shop owner should measure, the benchmarks, and how each one moves ARO.
OperationsHow to Send Repair Estimates by Text (and Why Your Customers Prefer It)
Phone tag is dead. How modern shops send estimates by text, get approval from the customer's phone, and turn 6-hour cycles into 30 minutes.
OperationsFrom Phone Tag to Text: Modern Customer Communication for Repair Shops
Old-school shops lose customers to newer ones over how they communicate, not the quality of their work. What modern shop comms look like.
Run your next job on one work order.
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