Your morning briefing, already written.
Every morning at 7 AM your shop gets a briefing built from real data. Not generic advice, not LLM hallucination. You read it with your first coffee. It tells you exactly where the money is today.
- What's on the schedule today
- What cars are in progress
- Who's overdue and ripe for a callback
- Which reviews from yesterday still need a reply
- The single highest-leverage action for the day
Review replies in your voice.
A 5-star review lands. PitCrew drafts a reply that references the specific service you did. Not "Thanks for your feedback," but "So glad we got the fuel injectors cleaned up on the F-150." You read it, you adjust one word, you post. The whole thing takes 15 seconds instead of 5 minutes of staring at a blank reply box.
For 1-star reviews it's even better. PitCrew pulls the service record, reads the complaint, and drafts a reply that acknowledges the issue without admitting fault, offers a specific path forward, and sounds like a human. Because you're the final approver.
Recovery messages for declined work.
Customer declined a $2,400 transmission service two months ago. PitCrew drafts the follow-up text with the right timing, the right tone, and a reason to come back now (winter's coming, or the recommended replacement window is closing, or you're running a promo). You approve, it sends.
Shops running PitCrew recovery typically recover 8–15% of declined ARO within a quarter. Work that would otherwise just evaporate.
An in-app concierge (Pro plan).
On Pro, PitCrew opens as a chat panel in the app. Ask it anything about your shop — "Who hasn't been back in 6 months but was a $3,000+ lifetime customer?". And it pulls the answer from your data. "Show me every vehicle with an open brake recommendation over $500." It answers. "Draft a win-back campaign for my top 20 lapsed customers." It writes it.
The chat has read-only access to your shop's data. It can't change anything without you. And nothing from the chat is used to train Anthropic's models, per its commercial API terms.