Generic CSV import
Migrate from AutoVitals to Pitlane.
Pitlane uses its generic CSV importer for AutoVitals customer exports. The export columns map cleanly to Pitlane's canonical schema once standard customer/vehicle fields are present.
If you want a CRM with DVI as one feature inside an integrated stack, rather than a DVI-first product with everything else as a module, that's what Pitlane is. Review automation, win-backs, declined-work recovery, two-way SMS, appointments, and PitCrew AI. Pitlane brings all of it together under one published price, $200 a month, with two-way SMS, repair-order writing, inspections, payments, and win-backs all in it. Texting activates after carrier registration, usually a few business days. Pitlane files the registration.
What transfers from AutoVitals
- Customer first/last name, phone, email (deduplicated on email or phone)
- Mailing address
- Vehicles with VIN, year, make, model, license plate
- Last service date and last-known mileage when included
What stays behind (and why)
- —AutoVitals' detailed inspection templates and historical inspection PDFs
- —Shop website and digital marketing services (those are AutoVitals' separate offering)
- —AutoVitals' native SMS-integration sync data
Where to find the export inside AutoVitals.
AutoVitals → Reports → Customer Export → CSV. If your account is locked to a specific export structure, request the standard customer + vehicle dump from AutoVitals support.
The full migration in five steps.
- 1
Request the customer + vehicle CSV
Run the standard customer/vehicle export. AutoVitals' default export columns work with Pitlane's generic importer without manual mapping.
- 2
Sign up for Pitlane (no credit card)
Create your account on /signup. The 30-day trial gives you every feature, including DVIs and the customer portal.
- 3
Settings → Migration → drop the CSV
The generic parser reads column names, previews the mapping, and shows any warnings before any writes happen.
- 4
Build your DVI templates fresh
Pitlane's DVI is item-based (Pass/Attention/Fail per checkpoint, with a photo or video on any item you want to show the customer). It's a different model from AutoVitals' templated PDF-style inspections, so DVI templates don't migrate. Pitlane's DVI starts from a standard 22-point checklist; you add or remove items on each inspection as you go. There is nothing to configure up front.
- 5
Cancel AutoVitals on your next renewal
Check your AutoVitals agreement for its term and renewal date. Migrate the data and run Pitlane's customer-side workflow for 30-60 days side-by-side, then let AutoVitals drop off at the next renewal.
After the migration: what to keep, what to drop.
Keep
- AutoVitals during the validation period if you want a 30-60 day side-by-side comparison
- Any AutoVitals website or digital marketing service that's not part of the customer-data workflow
- Historical inspection PDFs in AutoVitals if you need them for warranty disputes (not transferred)
Drop
- —AutoVitals' CRM module (Pitlane is purpose-built for this)
- —AutoVitals' review-request module (Pitlane sends an automated review request after pickup)
- —Any third-party SMS or review tool you've been bolting on
Questions about migrating from AutoVitals.
Will my AutoVitals inspection templates transfer to Pitlane?
No. Pitlane's DVI uses Pass/Attention/Fail per checkpoint with a photo or video on any item you want the customer to see and item-by-item customer phone approval. It's a different inspection model from AutoVitals' templated PDF approach. Pitlane's DVI starts from a standard 22-point checklist you add to or trim on each inspection, so there's nothing to rebuild.
Does Pitlane offer shop website or digital marketing services?
No. Those are AutoVitals' separate offering and aren't part of Pitlane. Most independent shops do well with a basic website plus a strong Google Business Profile. And Pitlane focuses on getting customers to leave the Google reviews that move local search ranking.
How does Pitlane's DVI compare to AutoVitals' on the customer-approval flow?
Pitlane's DVI is purpose-built for the customer phone approval. Pass/Attention/Fail per checkpoint, a photo or video on any item you want the customer to see, item-by-item approve from a phone browser. Declined items stay on the vehicle record, and PitCrew drafts a recovery message on demand that you review and send. AutoVitals' DVI is template-based with a deeper feature set inside the inspection itself; Pitlane's is approval-flow-based with a simpler inspection.
Can I run both in parallel for 30 days?
Yes. Import the AutoVitals customer list into Pitlane, build the DVI templates fresh, and run a small subset of jobs through Pitlane's DVI + customer-approval flow while keeping AutoVitals on the rest.
Migrating from another tool?
Run your next job on one work order.
Start free for 30 days. No credit card, no setup fee, no per-transaction platform fee.