Generic CSV import
Migrate from AutoVitals to Pitlane.
Pitlane uses its generic CSV importer for AutoVitals customer exports. The export columns map cleanly to Pitlane's canonical schema once standard customer/vehicle fields are present.
The shops switching off AutoVitals usually want a CRM with DVI as one feature inside an integrated stack — review automation, win-backs, declined-work recovery, two-way SMS, online scheduling, and PitCrew AI — instead of a DVI-first product with everything else as a module. Pitlane bundles all of it under published $97/$197/$297 plans.
What transfers from AutoVitals
- Customer first/last name, phone, email (deduplicated on email or phone)
- Mailing address
- Vehicles with VIN, year, make, model, license plate
- Last service date and last-known mileage when included
What stays behind (and why)
- —AutoVitals' detailed inspection templates and historical inspection PDFs
- —Shop website and digital marketing services (those are AutoVitals' separate offering)
- —AutoVitals' native SMS-integration sync data
Where to find the export inside AutoVitals.
AutoVitals → Reports → Customer Export → CSV. If your account is locked to a specific export structure, request the standard customer + vehicle dump from AutoVitals support.
The full migration in five steps.
- 1
Request the customer + vehicle CSV
Run the standard customer/vehicle export. AutoVitals' default export columns work with Pitlane's generic importer without manual mapping.
- 2
Sign up for Pitlane (no credit card)
Create your account on /signup. The 30-day trial unlocks every feature including DVIs and the customer portal.
- 3
Settings → Migration → drop the CSV
The generic parser reads column names, previews the mapping, and shows any warnings before any writes happen.
- 4
Build your DVI templates fresh
Pitlane's DVI is item-based (Pass/Attention/Fail per checkpoint, photos required on Attention/Fail). It's a different model from AutoVitals' templated PDF-style inspections, so DVI templates don't migrate — you'll build them once in Settings → Inspections and they apply across the shop. Most shops finish this in 30 minutes.
- 5
Cancel AutoVitals on your next renewal
AutoVitals is a demo-priced annual contract for many shops. Migrate the data and run Pitlane's customer-side workflow for 30-60 days side-by-side, then let AutoVitals drop off at the next renewal.
After the migration: what to keep, what to drop.
Keep
- AutoVitals during the validation period if you want a 30-60 day side-by-side comparison
- Any AutoVitals website or digital marketing service that's not part of the customer-data workflow
- Historical inspection PDFs in AutoVitals if you need them for warranty disputes (not transferred)
Drop
- —AutoVitals' CRM module (Pitlane is purpose-built for this)
- —AutoVitals' review-request module (Pitlane's star-gating routes 4-5 stars to Google, 1-3 to private)
- —Any third-party SMS or review tool you've been bolting on
Questions about migrating from AutoVitals.
Will my AutoVitals inspection templates transfer to Pitlane?
No. Pitlane's DVI uses Pass/Attention/Fail per checkpoint with required photos on anything below Pass and item-by-item customer phone approval. It's a different inspection model from AutoVitals' templated PDF approach. Most shops rebuild a clean DVI template in Settings → Inspections in under 30 minutes; the simpler model usually surfaces declined work better than the longer AutoVitals templates.
Does Pitlane offer shop website or digital marketing services?
No. Those are AutoVitals' separate offering and aren't part of Pitlane. Most independent shops do well with a basic website plus a strong Google Business Profile — and Pitlane focuses on getting customers to leave the Google reviews that move local search ranking.
How does Pitlane's DVI compare to AutoVitals' on the customer-approval flow?
Pitlane's DVI is purpose-built for the customer phone approval. Pass/Attention/Fail per checkpoint, required photos on anything below Pass, item-by-item approve from a phone browser. Declined items flow into automated 30/60/90-day recovery sequences. AutoVitals' DVI is template-based with a deeper feature set inside the inspection itself; Pitlane's is approval-flow-based with a simpler inspection and a stronger follow-up.
Can I run both in parallel for 30 days?
Yes. Import the AutoVitals customer list into Pitlane, build the DVI templates fresh, and run a small subset of jobs through Pitlane's DVI + customer-approval flow while keeping AutoVitals on the rest. Compare approval rates and ARO at the end of the test window.
Ready to import your AutoVitals list?
30-day free trial, no credit card. The migration tool is included in the trial — drop in your CSV and you’re live.