Help center
Grow & outreach
Reviews, campaigns, win-backs, and the message templates behind them.
What's in the Grow area
Grow is where you bring customers back and build your reputation: reviews on one side, outreach on the other. Two cards, both pointed at the customers you already have.
Send an email or text campaign
Build a one-off email or SMS campaign to your customer list, send it, and watch opens and clicks. Good for a slow-week special, a new service, or a seasonal nudge.
Edit your message templates
Pitlane ships eight starter templates for reminders, win-backs, and review asks. Edit them to sound like your shop, or add your own, in Settings then Message templates.