Grow & outreach
Send an email or text campaign
Build a one-off email or SMS campaign to your customer list, send it, and watch opens and clicks. Good for a slow-week special, a new service, or a seasonal nudge.
A campaign is a one-off message to your list, email or text, when you've got a reason to reach out.
- Open Campaigns from Grow and tap New campaign.
- Pick email or SMS, then write the message.
- Choose who it goes to from your customer list.
- Send it.
After it goes out
Sent campaigns show their open and click rates, so you learn what your customers actually respond to. Drafts wait in the Draft tab until you're ready.
Two rules
- Texting a campaign needs your shop number set up first.
- It only reaches customers who haven't opted out. Anyone who texted STOP is skipped automatically, which is how the compliance works.
See the feature