Texting & approvals

Set up texting for your shop (A2P 10DLC)

Get a dedicated local number so estimates, reminders, and review requests all come from one trusted thread. Pitlane handles the A2P 10DLC carrier registration for you.

Text a customer to approve added work

Mid-job upsell without phone tag. Text the customer, get a signed authorization back in seconds, keep the bay moving. Requires your shop number to be set up.

Texting rules: STOP, HELP, and staying compliant

How Pitlane keeps your shop texting compliant: A2P 10DLC registration, automatic STOP and HELP handling, and consent tracked per customer. Plain-English on TCPA basics.

Text customers back and forth in one inbox

Every customer text in one threaded inbox, sent from your shop's own local number. Not a one-way blast. Reply, and the whole conversation stays with the customer's record.