Customers & reminders

Import your customer list from a CSV

Bring your existing customers into Pitlane from a CSV. Tekmetric, Mitchell1, Shopware, and plain spreadsheets all work. Duplicates are skipped, and it takes under a minute.

Add a walk-up customer without leaving the job

New customer just pulled in? Add them and their vehicle inline from the new-RO or new-inspection form. No bailing out to a separate page and losing your place.

Set up service and mileage reminders

Oil-change and service-interval reminders that seed from the RO, plus seasonal templates you can edit. Reminders that read like a care note, not spam.