Data & security

How Pitlane keeps your shop's data private

Row-level isolation per shop, encryption at rest and in transit, and AI that doesn't train on your data. The honest list of how your customer data is protected.

Export your data or delete your account

Your data is yours. Export everything or permanently delete your account from Settings. Here's what each one does and what it means for your shop's records.

Turn on two-factor sign-in

Add a 6-digit code, emailed at sign-in, on top of your password. If someone gets your password, they still can't get into your shop's data without your inbox.

Migrate from Mitchell1, Tekmetric, or Shopware

Bring your contacts, vehicles, and service history over with one CSV. Pitlane auto-detects the format, previews what it'll import, and skips rows you've already brought in. Re-runs are safe.

Change your email, name, photo, and signed-in devices

Update your sign-in email, display name, and profile photo under Settings then Account. Sign out everywhere and drop trusted devices from the same page.