Repair orders & estimates

Write a repair order with AI-suggested lines

Type the customer's concern in plain language. Pitlane drafts the RO lines with a type and suggested labor hours. You edit, accept, and send.

Send an estimate a customer can approve from their phone

Build an estimate, text it, and the customer reviews and approves it on their phone. No app, no login. Approved estimates carry into a repair order.

Run a digital inspection customers approve item by item

Pass, attention, or fail on each item, with photos. The customer sees exactly what you found and approves work item by item. Declined items flow into automated recovery.

Assign lines to a tech and track time

Put each repair line on a specific tech and clock the time against it. You see who did what and how long it took, right on the repair order.

See parts cost and margin per line

Enter what a part costs you next to what you charge, and the margin shows on every line as you build the job. No pricing a job that doesn't actually pay.

How estimates, ROs, and inspections link up

An approved estimate becomes a repair order without re-typing. An inspection's approved items flow onto the RO. Everything for one car stays connected instead of living in separate piles.

Print a repair order or inspection packet

Print a clean packet for any job straight from your browser: the repair order, or the digital inspection with its photos. No PDF add-on, no extra cost.

Build job presets for the work you do every day

Save your oil change, brake job, and diag as presets, then drop them into an estimate in one pick. Set them up once under Settings then Presets.