Getting started
Set up your shop on day one
The four things that make Pitlane useful on your first day: shop profile, customer import, Stripe, and your Google review link. Plus the one-click guided tour of the dashboard.
Pitlane is self-serve. No onboarding call, no concierge migration, no "talk to sales" gate. Here's the short list that gets you from empty account to running shop.
- Fill in your shop profile. Open Settings then Shop. Name, address, phone, and service defaults. This is also where your Google review link lives (below).
- Import your customers. From Contacts, click Import CSV and drop in an export from Mitchell1, Tekmetric, Shopware, or a plain spreadsheet. Full steps here.
- Connect Stripe. Settings then Integrations, then Connect with Stripe. About four minutes, and card payments go live on every RO. Full steps here.
- Paste your Google review link. Still in Settings then Shop. Review requests route customers straight to your Google page. How to find the link.
Learn by doing, not by watching
New shops learn Pitlane on opening day: a guided first run through your own first real job. Add the car on your lift, write the order, text yourself the approval, and take the payment. It's your real shop, one step at a time, so you don't have to read a manual first.
Want the guided tour?
Signed in? Run the dashboard tour in your shop. It spotlights each part of the screen on your real dashboard. You can replay it any time.
See the feature